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Privacy Policy

Last Updated: October 28, 2025

1. Introduction

At Sendocki, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using our Service, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect several types of information: (a) Personal Information: name, email address, phone number, business information, and payment details when you register or use our services; (b) Usage Data: information about how you interact with our Service, including IP address, browser type, pages visited, time spent, and referring website; (c) Cookies and Tracking Technologies: we use cookies, web beacons, and similar technologies to collect information about your browsing activities; (d) Communication Data: records of your communications with us, including customer support inquiries and feedback.

3. How We Use Your Information

We use the collected information to: (a) provide, maintain, and improve our Service; (b) process your transactions and manage your orders; (c) send you technical notices, updates, security alerts, and support messages; (d) respond to your comments, questions, and customer service requests; (e) communicate with you about products, services, offers, and promotions; (f) monitor and analyze trends, usage, and activities in connection with our Service; (g) detect, prevent, and address technical issues and fraudulent activities; (h) comply with legal obligations and protect our rights and interests.

4. Information Sharing and Disclosure

We may share your information with: (a) Service Providers: third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services; (b) Business Transfers: in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business; (c) Legal Requirements: when required by law or to respond to legal process, or to protect the rights, property, and safety of Sendocki, our users, or others; (d) With Your Consent: when you have given us explicit permission to share your information for a specific purpose. We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. We use both session and persistent cookies, and we use different types of cookies to operate our Service: Essential cookies, Analytics cookies, Marketing cookies, and Preference cookies.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices, as well as physical security measures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information: (a) Access: you can request access to the personal information we hold about you; (b) Correction: you can request that we correct any inaccurate or incomplete information; (c) Deletion: you can request that we delete your personal information, subject to certain exceptions; (d) Objection: you can object to our processing of your personal information; (e) Portability: you can request a copy of your data in a structured, machine-readable format; (f) Marketing: you can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

8. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after any modifications indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

help@sendocki.com