Confirm COD Orders & Cut Returns in Morocco — Sendocki

🇲🇦 Sendocki is now live — Free plan, no credit card needed. Start Free

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Soon Aïda, Kenzi & Nour, your AI agents are coming

Your COD orders,
finally under control

Sendocki automates your operations after checkout: confirmations, WhatsApp, delivery and cashflow, in one system built for Moroccan and GCC e-commerce

Join 150+ merchants already running on Sendocki
  • 30 shipments included
  • No credit card
  • Instant access

COD chaos has a cost

When orders are scattered across WhatsApp, spreadsheets and carriers, you lose more than time. You lose customers, margin and money.

1
Message overload

Manual confirmations

Calling customers one by one, copying details, chasing replies, updating sheets, losing hours on what a system does in seconds.

2
Blind spots

No automated follow-up

The customer asks where their order is, the carrier calls, your agent digs for the answer that comes too late.

3
Margin blur

Fragile cashflow

Between returns, commissions, delivery fees, cancelled orders and blocked cash, your real revenue rarely matches your sales.

With Sendocki, COD becomes clearer, simpler, and easier to track.

Sendocki grows with you

Alone, small team or multi-store, Sendocki adapts to how you work.

You run it all alone

Everything goes through you. Sendocki helps you stay in control from day one.

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You start delegating

When teammates help confirm and follow up, you need to know who does what, without a spreadsheet.

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You manage more volume

Multiple stores and agents, one system. Built for Moroccan e-commerce.

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Built for your workflow

COD, Sendit, Amana, WhatsApp, MAD, built in from the ground up. Available today

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Everything you need to run post-order

From order to delivery, Sendocki connects your team, customers and carriers in one workflow.

All your orders, centralized

Every order lands in one place, in Kanban or table view, with the full context you need to see which to handle first.

One view. No more orders lost between tools.

12,400+

Orders tracked

Per month, centralized

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A clear pipeline for every order

Build your own stages, from new order to delivered. Track progress, automate steps and follow the analytics, with every change visible to your team.

A workflow that follows how you work.

100%

Pipeline stages

Customizable pipelines

Faster shipping, fewer errors

Prepare shipments from one place, with fewer manual mistakes. See what is shipped, delivered, blocked or returned.

Less copy-paste. Clear status on every delivery.

3× faster

Delivery time saved

Real-time shipment tracking

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Every chat, linked to its order

WhatsApp no longer lives on one phone. Your team sees the customer, their order and full context, and replies faster.

A WhatsApp inbox built around orders.

−60%

Response time

WhatsApp integration

Each action triggers the next

Order to confirm? A message goes out. No reply? A follow-up is scheduled. Delivered? A post-delivery message starts.

Simple automations. Fewer missed actions.

5 hrs+

Hours saved / day

Via smart automation

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Calls with full context

On the call, the agent sees the customer’s history and order status. They add a note, update the stage, keep the next step clear.

Fewer back-and-forths. Sharper confirmations.

+25%

Confirmation rate

Calls with full context

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Agents for your post-order work

Aïda, Kenzi and Nour are coming to help your team execute, confirm, follow up and analyze. They help you act faster, with more context.

AI agents built for real COD workflows.

  • Order received
  • Kenzi confirms
  • Aïda executes
  • Nour analyzes
  • Margin protected

Aïda

Qualify and execute

Qualifies orders, updates statuses, triggers shipments and keeps the pipeline unblocked.

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Kenzi

Engage and convert

Sends WhatsApp follow-ups, confirms orders and keeps your CRM up to date.

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Nour

Analytics and profitability

Surfaces delivery rates, revenue trends and margins so you know where to act.

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80%

Of Routine tasks handled automatically

AI agents

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One plateform, All your tools

Sendocki plugs into the tools you already use and makes them work together.

E-commerce Platforms

Youcan
WooCommerce
Lightfunel
Shopify
Salla
Sendocki

Shipping Companies

Forcelog
Cathedis
Ozone
Sendit
Ameex
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New integrations every month

Suggest yours

What Sendocki changes from your first orders

Less wasted time, fewer returns, and a clear view of what you actually earn.

Confirm faster, sell more

Every minute lost cools the customer down. Sendocki confirms on WhatsApp the instant an order lands, turning more orders into real deliveries and real cash.

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Fewer returns, more customers

Sendocki keeps customers informed, retries failed deliveries, and flags risky buyers before you ship. Fewer returns, and buyers who come back.

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Understand what you earn

Most sellers track revenue on paper and miss the leaks. Sendocki shows the money left after returns and fees, not guesswork.

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Free plan No credit card required

Your next 1,000 orders start here

You work too hard to earn too little. Sendocki changes that, from your first 30 shipments.

  • Instant access
  • Pay as you grow

We built it on the ground

Born on the Moroccan market It started where selling really happens Closer to the merchant than to the code E-commerce in Morocco is accelerating. Fresh brands appear daily, marketing keeps the orders flowing, and the drive to grow is everywhere. The difficult part begins once the customer clicks buy. Confirming each order. Watching the delivery move. Dealing with the ones that come back. In a market that runs on cash on delivery, this is exactly where merchants leak time, eat into margin, and chip away at trust. Sendocki did not begin behind a keyboard. It began on the ground we know, the Moroccan terrain. We sat with merchants, gathered their answers, put early ideas to the test, and took the months needed to learn how selling truly behaves here. One lesson surfaced again and again. Real growth lives in what follows the order, far more than in piling up new ones. So we created a single home to validate orders, track shipments, bring buyers back, and scale. Operations you stay in control of, a buyer journey that protects the sale, and cash you can finally read clearly, all from one screen.

150+ Merchants interviewed
150+ Active merchants
0 MAD To get started

“Long before any screen existed, the sandouq held everything Moroccan trade stood on. Sendocki gives that same role a new form for online selling, shaped alongside merchants on orders that are real.”

Sendocki team Built with merchants, for growth.

Transparent pricing

Ship more, pay less

Pay only for what you ship. As your volume grows, your cost per parcel goes down.

0 MAD

To get started

30

Free shipments

Pay After

You collect first. We invoice after.

Sendocki vs. the old way

Most Moroccan sellers juggle disconnected tools. Sendocki brings them into one clear system.

Feature
One pipeline for every order, any channel
Delivery and WhatsApp updates linked to each order
Every chat linked to the customer and their order
Confirmations and follow-ups automated by your rules
Full customer history during every call
Clear metrics on delivery, returns and margin

FAQ

Your questions, honest answers

Just what you need to know.

Is this for me if I only ship 10 to 20 orders a day?

Yes. The free plan is built exactly for that, 30 parcels per month, 0 MAD, no credit card. You do not need to be big to work professionally. Start, test, and upgrade when your volume justifies it.

What's the difference with WhatsApp Business?

WhatsApp Business is a messaging tool. Sendocki turns WhatsApp into a confirmation, tracking, and CRM pipeline. Your messages go out automatically based on each order status, without you touching anything.

Concretely, how do I get started?

Create your free account. Connect your store or import your orders. Choose a pipeline template. And ship. Under 5 minutes from start to first processed order.

Does it work without Shopify?

Yes. Sendocki works with Shopify, YouCan, WooCommerce, Lightfunnel, Salla and Google Sheets, plus manually if you sell on Instagram or WhatsApp directly. You can create manual orders in seconds.

Are my current carriers supported?

Sendit, Amana, Cathedis, Forcelog, Ozone, and Ameex are already integrated. New carriers are added every month. If yours is not there yet, you can suggest it and it will be prioritized.

Am I locked in if I want to stop?

No. No contract, no commitment. Stop anytime. Your data belongs to you and you can export it whenever you want.

Is Sendocki really free?

Yes, you can start for free. You only pay on delivered orders: no delivery, no fees. You start at 0 MAD and you upgrade only when your volume justifies it.

Is my data secure?

Yes. Sendocki uses HTTPS encryption for all exchanges, hashed passwords (never stored in plain text), regular backups, and hosting on certified infrastructure (Azure).

Testimonials

First feedback from our community

WhatsApp turned into a real CRM

The volume of messages on WhatsApp and Instagram was unmanageable. Sendocki centralized everything and let me re-engage customers I thought were gone for good.

Sara B.
Sara B. Cosmetics · Casablanca · 120 orders/month

Pre-confirmation changed everything

Before I called everyone. Now I only call who needs to be called. Pre-confirmed and pre-filtered orders come in directly. It's brilliant.

Yassine O.
Yassine O. Fashion · Marrakech · Solo seller

The call center is pro. And simple.

I see all customer info, their history, I follow a script, record the call, and one click, order confirmed and shipped. Genuinely professional.

Karim A.
Karim A. Accessories · Fès · Team of 2

Non-responsive customers, finally handled

Customers who keep returning, those who never pick up, I detect them, segment them, and put a process in place. It saved me a lot of money.

Nadia M.
Nadia M. Clothing · Rabat · 200 orders/month

My business is finally secure

I work with a confirmation agent. Sendocki secures everything. I know exactly what's happening, who's doing what, and not a single order slips through.

Fatima Z.
Fatima Z. Cosmetics · Tanger · Team of 3

I only pay when I sell

Best price on the market, and it truly understands COD: if I sell, I pay; if I do not sell, I pay nothing.

Hamza D.
Hamza D. Supplements · Kénitra · 300 orders/month
Integrations

One place. All your tools

Sendocki plugs into the tools you already use and makes them work together.

Get started

Ready to take control of your business?

Start free today. Pay only when you ship.


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